Shipping policy

Shipping Policy

Processing Time All orders are processed within 2-3 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Rates and Delivery — Germany

• Standard Shipping — Free — 3-5 business days
• Express Shipping — €9.99 — 1-2 business days

Shipment Confirmation You will receive a shipment confirmation email with your tracking number once your order has been dispatched.

Delays We are not responsible for delays caused by shipping carriers or events outside our control. All delivery times are estimates only.

Damaged or Lost Packages If your order arrives damaged or does not arrive at all, please contact us at hellokraftv@gmail.com within 7 days of the expected delivery date and we will resolve the issue.

Contact For any shipping questions please contact us at hellokraftv@gmail.com or visit kraftv.com